JoyShine
JoyShine property managers

About

What is the 360° Turnover?

The 360° Turnover is not a cleaning service. It is a complete turnover management system for property managers and owners in the Seattle metro area. When a tenant moves out, you send us the unit. We take it from move-out condition to documented, move-in-ready delivery, coordinating every trade and every step under one point of contact.

What the 360° Turnover includes

  • Written scope of work before any execution begins
  • Deep cleaning of all rooms, fixtures, and appliances
  • Touch-up painting and wall repair coordination
  • Minor maintenance and repairs handled or coordinated
  • Junk removal and haul-out if needed
  • Window and blind cleaning
  • Post-construction or heavy-condition cleaning when required
  • Photographic documentation throughout the process
  • Formal MOVE-IN READY delivery with documented proof

Get started

How it works

  1. 1

    You send us the unit

    When a tenant gives notice or vacates, you contact us with the unit details. We confirm availability and lock in your timeline.

  2. 2

    We deliver a written scope

    We assess the unit and send you a documented scope of work with every task, every trade, and the confirmed delivery date. No verbal promises. No surprises.

  3. 3

    We execute and coordinate

    Cleaning, painting, maintenance, and any other required work is executed by our team and our vetted network. One call to you. Everything else handled by us.

  4. 4

    We deliver with documentation

    When the unit is ready, you receive photo documentation of the completed work and a formal MOVE-IN READY confirmation. You have proof. Your tenant has a clean, ready space. Your vacancy period ends.

Reviews

What our customers say

Lorem ipsum dolor sit amet consectetur. Nisi sem consectetur amet tincidunt. Sed turpis duis aliquet arcu sed non sagittis. Mauris facilisis neque pharetra id risus congue. Sapien purus platea placerat quam.


Pati Moraes

Pati Moraes

Property Manager · Shoreline, WA

Lorem ipsum dolor sit amet consectetur. Nisi sem consectetur amet tincidunt. Sed turpis duis aliquet arcu sed non sagittis. Mauris facilisis neque pharetra id risus congue. Sapien purus platea placerat quam.


Pati Moraes

Pati Moraes

Office Manager · Kirkland, WA

Lorem ipsum dolor sit amet consectetur. Nisi sem consectetur amet tincidunt. Sed turpis duis aliquet arcu sed non sagittis. Mauris facilisis neque pharetra id risus congue. Sapien purus platea placerat quam.


Pati Moraes

Pati Moraes

Homeowner · Lake Forest Park, WA

A Seattle property manager reviewing a turnover

Designed for you

Who this is for

The 360° Turnover is designed for property managers with 15 to 80 units in the Seattle metro who are currently coordinating multiple vendors per turnover, losing days of rent to disorganized processes, or receiving inconsistent quality from providers who lack accountability.

IF YOU MANAGE PROPERTIES IN SEATTLE

The 360° Turnover eliminates the coordination problem.

One call replaces five vendors and reduces vacancy time.

Benefits

Why it works

  • Written scope before execution

    You know exactly what will be done, when it will be done, and what it will cost before we touch the unit. That is the baseline.

  • One point of contact

    You have one number, one invoice, and one responsible party for the entire process. Cleaning, painting, repairs, coordinated by us.

  • Documentation at delivery

    Photographic proof of every completed task. You do not have to take our word for it. You have the record.

  • Process-driven reliability

    Every turnover follows the same system. Same checklist. Same documentation. Same delivery standard. Quality does not depend on who shows up.

Where we serve

North Seattle and beyond.

Based in Lake Forest Park, we cover the greater North Seattle area — from Kenmore to Bellevue. Not sure if we reach you? Get in touch and we'll confirm.

F.A.Q.

Everything you need to know before booking

Based in Lake Forest Park, we cover the greater North Seattle: from Kenmore to Bellevue. Not sure if we reach you? Get in touch and we'll confirm.

Do I need to be home during the cleaning?

No. Most of our clients are not home when we arrive. You can leave a key, use a lockbox or coordinate entry however works best for you. Our team is insured, bonded and background-checked. Your home and your belongings are treated with full care and respect whether you are there or not.

What products do you use? Are they safe for kids and pets?

No. Most of our clients are not home when we arrive. You can leave a key, use a lockbox or coordinate entry however works best for you. Our team is insured, bonded and background-checked. Your home and your belongings are treated with full care and respect whether you are there or not.

What is included in 360° Turnover and how is it different from a regular cleaning?

The 360° Turnover is a complete property preparation system, not just a cleaning service. It can include deep cleaning, interior repainting, minor maintenance repairs and junk removal, all coordinated by us under a single written scope. Before we start anything, you receive a confirmed scope in writing. When the job is done, you receive a formal delivery with before and after photo documentation. A regular cleaning service handles cleaning only. The 360° handles everything a property needs to go from vacated to rent-ready.

How far in advance do I need to book?

For residential cleanings, we recommend booking at least 48 hours in advance to guarantee your preferred time slot. For 360° Turnover jobs, we ask for a minimum of 3 to 5 business days so we can assess the scope, confirm it in writing and coordinate all services properly. That said, we understand that vacancies do not always follow a schedule. Contact us and we will do our best to accommodate urgent requests.

What areas do you serve?

We are based in Lake Forest Park and serve the greater North Seattle area, including Shoreline, Kenmore, Bothell, Kirkland, Redmond, Bellevue and surrounding neighborhoods. Not sure if we cover your address? Send us a message with your zip code and we will confirm right away.

How can we help?


Select what best describes you

Get in touch

Let's start a conversation

Whether you manage a 15-unit portfolio or just need a deep clean for your home, reach out. We respond within 24 hours, every day of the week.